Priority Message
Total Terminals International (TTI) – Import Demurrage and Detention Notice
Please be advised that effective December 23, 2024, MSC will assume responsibility for collecting their Import Line Detention at Total Terminals International (TTI). Additionally, TTI will separately bill Port Demurrage in accordance with the Port of Long Beach Tariff No. 4.
For any MSC import cargo discharged from a vessel before December 23, 2024, TTI will continue to bill and collect both Port Demurrage and Line Detention on MSC's behalf.
For cargo discharging a vessel on or after December 23, 2024, TTI will bill and collect Port Demurrage, while MSC will handle the billing and collection of their Import Line Detention.
MSC Portals and Contact Information:
- For Line LFD information: MyMSC Portal | MSC or email usa-import.customerservice@msc.com
- Invoice requests and to submit a payment: MSC E-Pay Website
TTI Demurrage Contact:
Demurrage Clerk: ttilgbtowdemurrage-ilwu@totalterminals.com
Important Notice: New Process Change at In-Gate
Starting January 21st, all drivers arriving at the terminal with any appointment related problems will receive a REJECTION ticket and be asked to leave the terminal immediately.
Drivers that have the following problems will be issued a REJECTION ticket:
AP03: Too Early for Your Appointment
AP05: No Appointment / Too Late for Your Appointment
Drivers with a REJECTION ticket will NOT be serviced at Lane 16 or the Trouble Window A.
Weekly Gate Schedule
Following Gate Schedule is subject to change
Tuesday - May 27 | |
0700 - 1659 | FULL SERVICE GATE (FRONT GATE) |
1800 - 0230 | FULL SERVICE GATE (FRONT GATE) |
0300 - 0630 | DUAL MOVE WHEEL GATE |
Wednesday - May 28 | |
0700 - 1659 | FULL SERVICE GATE (FRONT GATE) |
1800 - 0230 | FULL SERVICE GATE (FRONT GATE) |
0300 - 0630 | DUAL MOVE WHEEL GATE |
Thursday - May 29 | |
0700 - 1659 | FULL SERVICE GATE (FRONT GATE) |
1800 - 0230 | CLOSED |
Friday - May 30 | |
0700 - 1659 | FULL SERVICE GATE (FRONT GATE) |
1800 - 0230 | CLOSED |
Saturday - May 31 | |
0700 - 1659 | CLOSED |
1800 - 0230 | CLOSED |
Sunday - Jun 01 | |
0700 - 1659 | CLOSED |
1800 - 0230 | CLOSED |
Monday - Jun 02 | |
0700 - 1659 | CLOSED |
1800 - 0230 | FULL SERVICE GATE (FRONT GATE) |
Tuesday - Jun 03 | |
0700 - 1659 | CLOSED |
1800 - 0230 | FULL SERVICE GATE (FRONT GATE) |
Wednesday - Jun 04 | |
0700 - 1659 | FULL SERVICE GATE (FRONT GATE) |
1800 - 0230 | CLOSED |
Thursday - Jun 05 | |
0700 - 1659 | FULL SERVICE GATE (FRONT GATE) |
1800 - 0230 | CLOSED |
Friday- Jun 06 | |
0700 - 1659 | CLOSED |
1800 - 0230 | CLOSED |