Trucking Community Updates

On 2/8/25, TTI will transition to a new terminal operating system (TOS). This change aims to enhance our operations and benefit all stakeholders, including the truck community. However, this transition will bring some changes. Please review the following changes to ensure a smooth rollout and driver experience.

eModal – Gate Codes

Starting 2/8/25, drivers who pull up to the in-gate speakers will no longer receive a physical Gate Pass ticket. Drivers must verbally provide the eModal Gate Codes (4 or 5 digit numbers) to the tower clerks.

This number is NOT related to the PIN or Bill of Lading.

eModal Appointment Confirmation Screen (example):

Step 1 (Click):

eModal Appointment Confirmation Screen

Step 2 (Red Box Displays Gate Code):

Red Box Displays Gate Code

eModal Container Watch Screen (example):

eModal Container Watch Screen

All transactions require Gate Codes:

Receive empty, receive export, deliver import, and deliver empty.

Dual Moves with 2 separate appts/gate codes:

When the driver brings in a container with a full-out move, the full-out Gate Code MUST be provided first. 

Wheeled Location Ticket Change

If the Yard Location on the ticket reflects a “W” in the 3rd position, it indicates the container is on wheels or needs to park on wheels.

Example: S5W.488

Wheeled Location Ticket Change

Rejection Tickets & Process:

Some “Trouble” issues from the past will now be treated as rejections.

Types of issues triggering rejections:

  • Unknown Gate Code
  • Appointment Already Used
  • Appointment Too Early/Too Late
  • Appointment Doesn’t Match Transaction Type
  • Shipping Line Not Allowed
  • Banned Truck
  • Line Storage Owed
  • RFID Tag ID Missing
  • Carrier Past Cutoff

Rejection Process:

  • The driver was rejected at the gate pedestal by the tower clerk.
  • Driver will receive a Rejection Ticket.
  • Drivers cannot go to the Trouble Window.
  • The security guard will escort the driver from the inbound lane to the outbound lanes so they can exit the facility.
  • The driver must show their Rejection Ticket to the security booth before exiting the terminal.

2nd Pedestal Removal:

  • With the addition of the new TOS, the 2nd pedestal will be removed.
  • How does it improve operations?
  • Reduces turn times for full-in and empty-in transactions
  • In-bound decking location will be listed on the mission tickets
  • Overhead View:
  • Pedestal Removal

Yard Layout Name Changes:

  • All yard blocks in the yard will be single-letter
  • Example: “CC-122” will now be “C-122”
  • Row formally listed as “BC” will now be listed as “L”
  • Block “Y” was added for the Pier E area. 
  • Yard Layout Name Changes

Haz Document Change: 

Full Ins:

HAZ Documents need to be provided before the driver’s arrival 

Email the Haz Clerk TTILGBTOWHazardous-ILWU@totalterminals.com  

In your email, include the booking number and container number/s

Full Out: 

Drivers pulling Haz containers will not be stopped at the trouble window. The trucking company and driver are responsible for ensuring they have the proper documentation to be on the road.

Problem Resolution: